The EU is bringing in new privacy regulation on May 25 – the GDPR (General Data Protection Regulation). These laws pertain to EU citizens and any organizations that collect or process data on EU citizens. If your membership database includes EU citizens, you will want to understand the GDPR, how it affects you, and what your obligations as a data controller are.
Even in cases where you have collected personal data with proper consent, the GDPR makes it clear that people can withdraw their consent, and you have to respect their wishes in that regard. The GDPR even allows them to request that you delete their personal data – this is called their right to be forgotten. If you receive such a request, you should know how to find their data records and either:
Note that when removing data in this way, it is important to distinguish between their personal data, and your organization’s business records. You do not need to eliminate all traces of their existence, only the personal data that you do not require to do your own work. For example, if the individual made a purchase from you, the records of that purchase are your business records, and it is reasonable to keep them on file for your own accounting. But if you are tracking personal information like photographs, birthdates, or education history, and those data are not pertinent to your organization's ongoing work, then that data should be removed on request.
Individuals have a right to know what information you collect about them. If the person is a current member or guest on your system, they may already be able to access their profile, which shows most of the data that is collected. If they have been archived or do not otherwise have a login, and they request a copy of the data you have on file about them, you should:
As noted above, they can request that you delete personal profile data, but their purchase history is part of your accounting records, and you can retain that information if you wish. Contact information is in a grey area. Collecting billing contact information from your customers is a reasonable and normal part of doing business. But not all of that contact information necessarily needs to be retained, and you may also have additional non-billing contact records that are not really part of their purchase history. So it may nonetheless be necessary to clean out contact information that is not needed for the purposes of archiving your sales history.
Exware Solutions has joined the world-wide movement to phase out usage of the old Internet Explorer 6 web browser. Newer browsers are faster, safer and provide a much better browsing experience. Even Microsoft is encouraging users to switch away from IE6, and the software giant has created a website www.ie6countdown.com to spread that message. In North America, IE6 usage is down to around 3% of all browsers, and falling.
Exware will continue to ensure that our client websites remain functional for IE6 users, however we are dropping IE6 from our list of fully supported browsers. This means that the look and feel of some websites may differ in IE6 compared with newer browser, and visual imperfections may be present due to IE6's more primitive feature set and lack of support for modern web standards.
This step forward will open the door for better website features in the future, while reducing development time. And as more and more users move away from IE6, support issues will be reduced.
If you have any questions or concerns, please email us at firstname.lastname@example.org.